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      How to Reset Your Password

      This Knowledge Base article will guide you through the process of resetting your password for your Dealer by Design account. It's essential to keep your account secure and maintain access to your profile. Follow the steps below to reset your password

      Prerequisites:

      • Access to the email inbox associated with your Dealer by Design account.

      Step-by-Step Instructions:

      1. To initiate the password reset process, click here or visit the Dealer by Design Password Reset webpage.

      2. Enter your email address on the password reset page, enter the email address associated with your Dealer by Design account, and click "Submit."

      3. You will receive an email containing a password reset link. Open the email and click the provided link. If you don't see the email, check your spam or junk folders.

      4. After clicking the link, you will be redirected to a secure page where you can enter a new password. Ensure your new password meets the minimum security requirements, including the use of uppercase and lowercase letters, numbers, and special characters.

      5. Click the "Save" button to finalize your new password. You will receive a confirmation message upon successful password reset.

      6. Now, you can log in to your Dealer by Design account using your new password.

      Alternative solution: No access to the email inbox

      If you no longer have access to the email inbox associated with your Dealer by Design account, please follow these steps:

      1. Reach out to the Dealer by Design administrator within your dealership. They have the necessary permissions to change the email address associated with your account.

      2. Provide your administrator with the new email address you would like to use for your account. Once your email address has been updated, proceed to step 1 in the "Step-by-Step Instructions" section above to reset your password.

      Conclusion: By following these instructions, you will be able to reset your Dealer by Design password quickly and securely. Remember to keep your password safe and update it regularly to maintain the security of your account.