Accountability with the 'History' function

The History function provides dealership accountability by logging all actions performed within the system, allowing users to look back and diagnose process issues.

Accountability is a critical aspect of successful dealership management. Dealer by Design's workflow software has been carefully crafted to instill a sense of responsibility and transparency at every stage of your dealership's processes. This article will explore one of the key features aimed at creating accountability – the 'History' function.

Understanding the 'History' Function

Accessed via the 'Options' menu within the Delivery Overview, the 'History' function logs every change and edit made to a delivery. It serves as a digital trail, capturing and storing each alteration to ensure complete transparency.

What's Logged?

The 'History' function logs the following details for every change:

1. Date/Time: It records the exact date and time a change was made, allowing you to trace when a specific alteration occurred.

2. User Details: Every entry in the 'History' log includes the name and email of the user who made the change. This makes it clear who is accountable for each change, fostering responsibility among team members.

3. Change Made: More than just when and who, the 'History' function also captures what changes were made. It records the state before and after the change, providing a detailed understanding of what exactly was altered.

   

The 'History' function is a powerful tool for creating accountability in your dealership's processes. It not only ensures that every change is accounted for but also ties each change to a specific user. This provides a clear picture of who made what change and when, eliminating ambiguity and fostering a culture of transparency and responsibility.

This feature can be particularly beneficial in scenarios where misunderstandings or mistakes occur. With the 'History' function, it's easy to trace back and identify what went wrong, who was involved, and how to rectify the situation.

In addition, the 'History' function can encourage team members to make careful and deliberate changes, knowing that each action is logged and traceable.