Troubleshooting
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      Steps to Troubleshoot Dealer by Design

      This article provides the steps to eliminate problems that might be caused by your local work machine


      Step #1
      Log in and out.

      Step #2
      1. Ensure that DBD is open in Google Chrome.
      2. Press F12 to open a side menu from the right side.
      3. Navigate to the 'Application' tab at the top of the side menu.
      4. Locate the 'Local Storage' section in the left-hand menu and expand it by clicking the arrow.
      5. Right-click on 'https://app.dealerbydesign.ca' and select the 'Clear' option.
      6. Attempt to log in and save a delivery.